Privacy Policy

Changes to our Privacy Policy

Meiko Cosmetics Malaysia have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website.

Collected Information

We only collect the required information when “Creating an account” and “Contact Us Form” in our website. The information that we gathered are voluntarily submitted by the customers to us.

Personal Information

Your personal information are used to process your:

  • Customize your profile information
  • Internal usage
  • Update your status of online shopping in our site
  • Update our customers with our latest news of updates/changes, promotions and events.

Security

Our website do applies appropriate security application in order to prevent the leaking customer’ personal information from third parties, illegal disclosure and hackers. However, any information transmitted through Internet is NOT 100% guaranteed safe and secure.

Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MEIKO COSMETICS MALAYSIA will also not be responsible if your shipment is lost during the return transit.

Please contact us by email address : info@meikocosmetics.com.my or Tel No. +603-6120 2272 if you have any questions or doubts.

Order Information

  1. For customers who use ATM cash deposit, transfer, or cheque deposit after bank operation hours, our company will need 1 day to confirm the payment.
  2. Customers who made the payment please email the payment slip to info@meikocosmetics.com.my. Please write down the order number and contact number, so that our company can process your order as soon as possible.
  3. Customers are advised to check the goods quantity and quality immediately after collect the goods, if there is an error, please visit our company within seven days or Whatsapp +601116333911 to contact our staff, after the within period our company will not be accepted.
  4. If customers need to claim any order, our company will only accept products/goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MEIKO COSMETICS MALAYSIA will also not be responsible if your shipment is lost during the return transit. 

*Note: Terms change without prior notice.

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